Refund and Returns Policy

Return Policy
At Magpie Art Studio, each piece is handcrafted with care and attention — but if something arrives damaged or faulty, we’re here to help.

We accept returns only for items that are damaged or faulty. If your order arrives in less than perfect condition, please contact us within 7 days of delivery by email at mike@magpieartstudio.nz with photos of the item and packaging.

Depending on the situation, we’re happy to offer a refund, exchange, or store credit. Return shipping costs are the responsibility of the customer.

Custom or made-to-order pieces can also be returned if damaged — we will offer a refund or replacement once we’ve received your email and reviewed the issue.

We do not accept returns for change of mind.
For more information or to get in touch, visit magpieartstudio.nz